Member Terms

1. Joining

Membership is free. You must be 18 or older and live in the United States. One membership per person.

Your member card is personal to you. Staff may ask you to show it, and gifts or member offers are limited to one per member unless we say otherwise.

2. Your details

When you join we collect your full name, email address, mobile number and postal address. We use them to run your membership, to contact you and for marketing as set out below. Our privacy policy explains how we look after your information, including the details we share with Square, Inc., which provides our tills, to record your points.

3. Marketing

By joining you agree that The Daily Drop may send you marketing by email and by post, and may show you our marketing on social media and other online channels.

You can unsubscribe from marketing emails at any time with the link in each email, or by contacting us. Unsubscribing does not end your membership.

Text messages: we only text you if you tick the separate text-message box when you join. That consent is optional and is not a condition of membership or of any purchase. Reply STOP to any text to opt out.

WhatsApp: as a member, you agree that we may send you offers, reminders and "we haven't seen you for a while" messages by WhatsApp to the mobile number on your membership. Reply STOP to any WhatsApp message to opt out; this does not end your membership.

4. Points

You earn 1 point for every whole dollar you spend in the store before tax and after discounts, when staff add your member card to the sale. Tips are not counted.

You earn 5 points each day you check in at the store, plus a bonus of 10 points for your first visit and 25 points for your second visit in the same week. A week runs from Thursday (restock day) to Wednesday.

Points from a purchase are removed if the purchase is refunded or cancelled. We may correct points given in error, and remove points or end a membership if points are misused (for example faked check-ins or more than one membership).

Points expire if your membership has no points activity (no points earned) for 12 months.

Points have no cash value. They cannot be sold, transferred to another person or exchanged for cash.

We will announce how points can be used. We may change how points are earned or used, or end the points scheme; if we do, we will update these terms and tell members by email at least 30 days before the change applies.

Your points and your purchases at the till are shown in your member area.

5. Filming and photography

We film and photograph in the store and the parking lot, including for social media. As a member, you consent to being filmed and photographed while you are at The Daily Drop.

You agree that we may use that footage, including your shopping visit and the items you find (your "buying journey"), in our marketing, on social media, on our website and in messages to members and people signing up, where other members and the public can see it.

You grant The Daily Drop a worldwide, royalty-free, perpetual and irrevocable licence to use, edit and publish that footage in any media, without further permission or payment.

6. Recognising you when you visit

What we collect. When you are at The Daily Drop (inside the store, at the entrance and in the parking lot), our cameras can record and our systems can measure: your face geometry (a set of measurements of your face used to recognise you); how you walk and your body proportions (your gait); what you are wearing during a visit, used only to follow the same visit from camera to camera; your vehicle's number plate, make, model and colour, if you arrive by car; and your visits and purchases (when you arrive and leave, your check-ins, the items you buy, how much you spend and the kinds of goods you like).

Why. We use this information to recognise you when you arrive so that the staff member on duty can welcome you by name; to tell that staff member that you have arrived, with your full name and phone number, when you last visited, what you last spent, the kinds of goods you usually buy and your points balance, so that they can show you things you may like; to personalise the offers and messages we send you; to remind you if you have not visited for a while, using only the channels you have agreed to (see section 3); to keep the store, our staff and our customers safe and prevent loss; and to understand how members use the store (for example busy times and returning visits) so that we can improve it.

Visits before you joined. If our cameras recorded you at the store before you became a member, we may link those earlier visits, and any vehicle we saw you arrive in, to your membership.

What we never do. We never sell, lease or trade your face geometry, gait or other biometric information. We do not share it with anyone except service providers who store or process it for us, only on our instructions and under confidentiality, and where the law requires us to (for example a warrant or court order). Staff are told that you have arrived; they are not shown your biometric information. Only the store owners can see camera records.

Recognition can be wrong. Our systems can mistake one person for another. A match is never used on its own to accuse you of anything or to refuse you service; a person always reviews it first.

How long we keep it. We keep your face geometry, gait measurements and the recordings linked to your membership for as long as you are a member. When you end your membership, we delete them within 90 days. Your purchase history is handled as set out in our privacy policy.

Recognition is part of membership. By joining, you agree to this section. If you do not want to be recognised, you can end your membership at any time by contacting us, and we will delete your biometric information and linked recordings within 90 days.

7. Prizes and giveaways

If you win a prize or giveaway, you agree that we may publish your first name, your city, photos and video of you, and the prize you won, on social media, on our website and in our other channels.

This use is under the same worldwide, royalty-free, perpetual and irrevocable licence, without further permission or payment. Any rules announced for a particular giveaway also apply.

8. Changes and ending membership

We may update these terms. If we make a significant change we will email you, and the new version applies from the date shown. You can end your membership at any time by contacting us; we then delete your details and points. Footage already published under sections 5 and 7 may stay published.

We may end a membership that is misused, for example to collect more than one member gift.

9. Contact

The Daily Drop is a trade name of Sharks Investments, LLC. 11633 Harry Hines Blvd, Ste 104 & 105, Dallas TX 75229. Phone (469) 522-9900. Email contact@dailydropdfw.com.